Privacy Policy

How we handle information when you contact POINT235, explore our services or reserve a workspace.

Last updated: October 7, 2026

POINT235 provides private offices, coworking, conference-room bookings and virtual-office services in Montréal. This policy explains how personal information is handled when you visit point235.ca, contact us or use our booking and enquiry forms.

When you submit a form or make a booking, the information collected may include your name, email address, telephone number, company name, selected service or package, booking date, start time, duration and any message or notes you provide. Booking records may also include a reservation reference, booking status and payment or order reference when online payment is enabled. Please provide only the information needed to handle your request and avoid including sensitive documents or unnecessary personal information in a message.

Information is used to respond to enquiries, discuss workspace requirements, arrange services, manage availability and reservations, send booking confirmations, handle billing where applicable, provide customer support and meet applicable legal obligations. Information supplied for an enquiry or booking is not, by itself, permission to send unrelated promotional emails.

Information may be handled by service providers involved in hosting, website operation, email delivery, booking administration and payment processing where applicable. It may also be disclosed where required by law or where necessary to establish, exercise or defend legal rights. The information involved should be limited to what is necessary for the relevant purpose.

Depending on the location of a service provider and its systems, information may be processed or stored outside Québec, including elsewhere in Canada or in another country. Laws in those locations may differ. You may contact us for information about the service providers involved in handling your request.

Personal information is retained for the purposes for which it was collected and for applicable legal, accounting or dispute-resolution requirements. When those purposes no longer require retention, information should be securely deleted or anonymized in accordance with applicable law. Appropriate safeguards are required for personal information, although no website, email service or transmission method can guarantee complete security.

Subject to applicable law, you may request access to your personal information, correction of inaccurate or incomplete information, or withdrawal of consent to a use based on consent. Other rights, including a request for a copy in a structured, commonly used technological format, may apply in certain circumstances. Withdrawing consent may affect our ability to provide a requested service. We may need to verify your identity before responding; please do not send identity documents unless requested through an appropriate channel.

To ask a privacy question, exercise a right or make a complaint, write to info@point235.com with the subject “Privacy request” so your message can be directed to the person responsible for personal information. You may also contact the Commission d’accès à l’information du Québec about your rights or a privacy concern.